Recalibration of Legal Services

Discussion points:

  • Reflection on current shifting legal landscape
  • Encouraging forward-thinking and change-oriented action- what will/do we need to change?
  • What are the smart moves for success in this fluctuating market?
  • Responding to unexpected and powerful shifts in user behaviors, culture and digitalization
  • Why and how the legal sector should embrace the benefits?
  • What does this mean in terms of delivery of client services?

Speakers

Derek Southall

Partner and Head of Innovation and Digital

Gowling WLG

Derek leads the firm in relation to innovation and digital and a range of related areas such as knowledge management and futures.

Derek has 20 years’ experience both within the business and with our clients of developing strategies and implementing a range of business improvement projects relating to technology, compliance, risk, and productivity. Derek has worked with many of the world’s leading in house teams from the very smallest to some of the largest. This work has covered a wide range of areas including document and e mail management, knowledge management, financial management, procurement, operational and resourcing strategies, demand management, KPIs, delivery models, AI and emerging technologies and more.

Derek was ranked as one of the top three most innovative lawyers in the UK in the FT’s first study into the UK market and the firm have won numerous awards for their use of technology including the Legal Business Technology Team of the Year 2015.

Gowling WLG are a large international sector focussed law firm with 18 offices in 10 countries.

In 2016 Gowling WLG were ranked by the FT as the second most innovative law firm in Europe.

Sarah Chipping

Director of Information Technology

RPC Tyche

Sarah has spent the majority of her career working in service delivery roles for law firms, including Clifford Chance, Freshfields and more recently Clyde&Co as Global Head of Service Delivery and at HFW as Head of Service Transformation. Sarah recently joined RPC Consulting as Head of IT which has been a transition in its self, now working for a Fintech business where innovation is at the forefront.

In addition to this Sarah has been instrumental in building the European presence of ILTA (International Legal Technology Association). ILTA is a US based organisation which sets out to be ‘the premier association for technologists in legal’. As part of this work Sarah set up and ran ILTA Special Interest Groups for System Architects/Operations, CISOs, Service Delivery and Knowledge Management. Sarah is extremely well connected in the legal community and excited for the future for law firms.

Adrian Cambridge

Global Head of Information Technology Operations

HFW

Adrian Cambridge is a highly experienced IT leader with over 26 years’ experience 11 of which in legal. Adrian is the Global Head of IT Operations for law firm HFW which has 19 offices worldwide. Before working in the legal sector, he was an IT consultant for an IBM business partner working across many industry verticals.

Adrian has worked for law firms Mischon de Reya (in the UK) and Simmons & Simmons and Latham and Watkins in the Middle East. For the last five years he was Head of IT for a local holding company based in Abu Dhabi and part of a team that built four diverse companies from the ground up, designing and implementing their technology offerings. As a member of the management team for each company Adrian gained a more commercial approach to IT service delivery, often being called on to assist with company day-to-day operations, marketing, and contributing to the long term strategy of each company. He was also tasked with delivering commercial, innovative IT solutions for clients based in the UAE and the Maldives.

In August 2019 Adrian joined HFW to head up the global operations team based in the London office. Working closely with the IT Director, he has been tasked with transforming the IT department, systems and support at HFW with a push towards cloud and infrastructure as a service. The firm has demanded a more agile approach that provides the best IT facilities and working environment for employees, allowing HFW to give their clients the highest quality service. Adrian is helping to design IT systems and solutions that are both fit for purpose and commercially viable and allows HFW to interact more closely with clients. A challenge he is relishing.

Adam Ryan

VP Product Management

Litera

Adam is a seasoned product and innovation leader with a proven track record in driving growth and delivering successful products. With over 18 years in the legal and tech industry, Adam has been at the forefront of driving product management and innovation in legal tech. He has a law and computer science background and was the Chief Legal Innovation Officer at Freshfields before joining Litera.

Vladimir Teodosiev

Senior Business Development Manager

Nuance

Vladimir Teodosiev is a Senior Business Development Manager at Nuance delivering value to high-profile private and public organisations. Commercially savvy and with a strong interest in technology, he has extensive experience in creating and delivering value to high-profile private and public organisations.

Highly customer-focused and results-driven, he supports businesses in developing best practices that facilitate efficient document creation.

Sponsors

Nuance Communications is a technology pioneer with market leadership in conversational AI and ambient intelligence. A full-service partner trusted by 77 percent of U.S. hospitals and more than 75 percent of the Fortune 100 companies worldwide, Nuance creates intuitive solutions that amplify people’s ability to help others. Nuance is a Microsoft company.

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