Lucy Leach is Director of Research Strategy at the Thomson Reuters Institute (TRI), where she oversees the design and analysis of TRI’s primary research programmes across the legal, tax and corporate sectors. With over 20 years of experience studying professional services markets, her work focuses on translating large-scale survey and interview research into strategic insight for senior leaders — covering client behaviour, competitive dynamics, firm performance and the forces reshaping how professional services are bought and sold. She leads design of the Institute’s Market Insights programme, the most comprehensive ongoing study of global legal buyer sentiment and behaviour, and is the principal researcher behind TRI’s annual State of the UK Legal Market report.