LIVE 3rd December 2025
14:30pm – 15:30pm GMT
As artificial intelligence reshapes the legal landscape, firms face a critical challenge: retaining top talent in an environment of rapid change. This session explores how AI is influencing roles, expectations, and career trajectories within legal services—and what leaders can do to foster loyalty, purpose, and growth among their teams.
Led by leading COO Chris Bull, Join us for a forward-thinking discussion that blends strategic insight with practical solutions:
- The evolving relationship between legal professionals and AI tools
- Key factors driving talent attrition—and how to counteract them
- How to build a culture of adaptability, inclusion, and continuous learning
- Real-world examples of firms successfully navigating the AI transition
Whether you’re a managing partner, HR leader, or innovation strategist, this session will equip you with actionable strategies to future-proof your workforce and position your firm as a destination for legal excellence in the age of AI.
We Will:
- Explore how artificial intelligence is reshaping roles, expectations, and career paths within legal services.
- Examine the impact of AI on talent retention and the evolving relationship between legal professionals and technology.
- Provide strategic and practical guidance for building a resilient, future-ready legal workforce.
- Share real-world examples of firms successfully navigating AI-driven transformation.
Key Takeaways:
- Understanding AI’s Influence: Gain insight into how AI is redefining legal roles and shifting career trajectories.
- Talent Retention Strategies: Learn the key drivers behind attrition and how to foster loyalty and purpose in a tech-driven environment.
- Culture & Capability Building: Discover how to cultivate a culture of adaptability, inclusion, and continuous learning.
- Practical Solutions: Hear real-world examples and actionable strategies from firms leading the way in AI adoption.
- Leadership Insight: Benefit from the strategic perspective of the thought leadership panel on navigating change and future-proofing your team.
Speakers
Chris Bull
Principal – Interim COO
Edge International – Wiggin
Chris Bull is a management consultant, retained advisor, thought leader and speaker focused on the legal services sector. Throughout his career he has consistently been a pioneer of alternative business models and transformation in the sector. His roles include COO and Chief Executive at mould-breaking law firm Osborne Clarke, COO for Europe and the Americas at Alternative Legal Service Provider (ALSP) Integreon, and working for all of the Big 4 accounting firms. He advised on a series of high-profile ABS launches in the UK for clients, following the reform of the legal market, including KPMG and LegalZoom.
His legal consulting career stretches back to 2011 and he has advised multiple law firms and other professional service organisations in the UK, Europe, North America and Asia as part of Edge International’s strategy consulting team.
Chris has become one of the busiest speakers, panellists and chairs at legal business and innovation events. He is a judge for many leading legal sector awards, including the British Legal Technology Awards and Modern Law Awards. He chairs the Legal COO Network and in 2018 co-founded Bristol+BathLegalTech. He is the author of ‘The Agile Law Firm’ (2021) and previous publications include ‘The Legal Process Toolkit’ and ‘Law Firms in the Digital Age’.
In 2025 Chris has taken up exciting new roles with global legal coaching company Coaching Advocates and with media and entertainment law firm Wiggin as their Interim COO.
Sponsor
Workday is a leading enterprise platform that helps organisations manage their most important assets – their people and money. The Workday platform is built with AI at the core to help customers elevate people, supercharge work, and move their business forever forward. Workday is used by more than 10,500 organisations around the world and across industries – from medium-sized businesses to more than 60% of the Fortune 500. For more information about Workday, visit workday.co.uk.