LegalTech Talks – Hosted live 11th November 2025 at 14:30 (GMT).
As legal AI moves from pilots to widespread practice, a new challenge emerges; how to embed AI as a trusted, scalable, and sustainable part of firm culture and operations. Agentic AI is unlocking new capabilities, but it also forces firms to confront practical questions around transparency, responsibility, and human oversight.
In this session, we’ll move beyond the early excitement to focus on what’s needed to scale and sustain AI adoption—strategically, confidently, and with long-term value in mind.
Topics Explored
- Trustworthy AI in practice: What does it mean for firms to adopt AI in ways that build internal confidence and transparency?
- The psychology of sustained change: Once the hype fades, how can firms maintain momentum? What role do behavioural science and internal belief systems play in long-term adoption?
- From initiative to infrastructure: How are firms embedding AI into workflows, client-facing work, and operational models? And how are they measuring success?
- Emerging leadership roles: Who owns AI in the firm? We’ll look at how roles like Legal Ops, Innovation Heads, and cross-functional AI councils are evolving to lead the charge.
Key Takeaways
- Frameworks for building trust and transparency into your AI roadmap
- Behavioural insights to help prevent “adoption fatigue” and sustain progress
- Proven models for scaling AI tools from pilots to production, without losing engagement
- Perspectives from legal leaders on how confident, people-first adoption is becoming a strategic advantage
Speakers
Sasha Qadri (Moderator)
Presenter and Interviewer
Sasha is a presenter and interviewer with a background in finance and television news, having anchored for Sky and produced / reported for other global networks including CNN, Bloomberg and CNBC. You’ll find her at events globally at the intersection of business, finance and technology. Recent events include London Tech Week, Tech Show London, The Innovate Finance Global Summit, and Leap.
Sasha began her career in investment banking at UBS and also spent a year working at lastminute.com when it was in startup mode.
John Craske
Chief Innovation & Knowledge Officer / Director
CMS / Litig
John is responsible for CMS’ innovation strategy, with the aim of helping clients and our business work smarter and embrace the future. John leads our brilliant Legal Operations and Project Management, Legal Tech, Legal Innovation, Managed Legal Services and Knowledge teams. He is also responsible for our firmwide AI strategy.
John is a qualified solicitor with 20+ years of experience working across a variety of practice groups and business support roles, including knowledge management, IT, risk, project management and business change. John co-founded CMS’ Legal Services Unit (our in-house “legal process outsourcing” team) and advises clients on AI impact and opportunities, legal tech, digital transformation strategy, alternative resourcing and designing the approach to major legal projects / workstreams (using a fusion of people, process and technology).
John works with clients, suppliers and stakeholders across the business to help build specific solutions to business problems: using a blend of the range of tools and resources available in CMS.
Sarah Hall
Senior Commercial Lawyer
EON
Sarah Hall is a Senior Commercial Lawyer at E.ON specialising in IT. E.ON is on of the UK’s largest energy supply, network and infrastructure operators and technology is at the forefront of its strategy. In addition to her role as a Commercial Lawyer, Sarah plays a key role in the tech strategy of the E.ON UK Legal, Compliance and Data Protection team which has involved the procurement of Legal tech and AI.
Michael Owen Hill
Director of Product Marketing
NetDocuments
Michael Owen Hill has nearly two decades of experience in the legal tech industry in roles ranging from product management to product marketing to product portfolio strategy. He has worked with small firms, corporate legal departments, and the world’s largest law firms to advance client development, legal research and know-how, financial and practice management, and legal document management goals. As Director of Product Marketing at NetDocuments, Michael focuses on helping customers, partners and employees navigate the complexities of the rapidly evolving legal tech landscape.
Sponsor
NetDocuments is the #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. Backed by over 20 years of experience in native cloud innovation, NetDocuments offers a complete end-to-end platform for document and email organisation and management, including award-winning security and research capabilities; robust automation, collaboration and search technologies; and seamless integrations with other tools professionals use daily. NetDocuments supports 7,000+ law firms, corporate legal departments, and public sector entities globally. For more information, visit netdocuments.com.